Please note: Calls will drop once you leave Wifi coverage and you will need to turn on Roaming to make a call. If you call a local number in the country you’re travelling in, you’ll be charged the standard cost of calling an international number, like you would at home. You don’t need to turn on Roaming to use Wifi Calling so you won’t be charged roaming rates however your minutes and TXTs used over Wifi Calling will come out of your mobile plan allowance.įor example if you’re on a Pay Monthly plan and call a NZ number using Wifi Calling while roaming overseas, this will come out of your plan allowance. Using Wifi Calling overseas is easy, just connect to any available Wifi and turn on Wifi Calling to be able to call and TXT as if you are still in New Zealand. If you can’t make a call or send a TXT while overseas, try manually changing the overseas network you’re connected to or you can use apps that use data to contact family and friends. Reminder: As of 1 April 2022, GST was added to all roaming charges in line with new legislation.ĢG and 3G networks are starting to shut down in some countries which may impact your ability to make a call or TXT while roaming overseas.
One NZ Pass data is not available for use when roaming and is not included as part of your Pay Monthly mobile $8 a day roaming. If you roam overseas, data charges will apply. Please note that One NZ Pass purchases are only available for use within New Zealand. All other rates will apply as per your NZ mobile plan. If you are not on an Small or Medium Pay Monthly Plan, and you run out of data, you can buy more with Flexi Data, just like at home.
If you are on an endless data plan, once you exceed your Max Speed Data allowance you can continue to enjoy Small or Medium Pay Monthly Plan at a maximum speed of 1.2 Mbps while roaming. Make sure you get the most from your $8 - whether you make a call, send a TXT or check Facebook its $8 a day so you may as well do it all!Ĭonnecting to a 5G network may not be available when roaming, even if you have a 5G capable handset and eligible 5G plan. The Daily Roaming charge applies each day you use your phone overseas and gives you access to your NZ plan allowances until midnight NZ time. You don’t need to do anything, roaming just works when you land. Worry free roaming now in over 100 destinations - don’t be afraid to use your phone overseas.įor $8 a day, per device, you can use your NZ mobile plan's data, minutes and TXTs overseas in over 100 destinations including Australia, Fiji, Samoa, UK, USA and China - on all our current Pay Monthly plans (excluding Mobile Broadband), and Red Sure Spend customers who request Daily Roaming.Ĭapture and share every fantastic experience without worrying about bill shock or searching for Wi-Fi.
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